OTCognix Support CenterIndustrial IoT & AI Knowledge Base
Task-oriented guides, video walkthroughs, and integration references for plant operators, process engineers, and developers.
Task-oriented guides, video walkthroughs, and integration references for plant operators, process engineers, and developers.
Jump straight to the most common workflows and technical references.
Explore the demo plant, check live values, and open your first trend.
SetupConfigure plant time zones, shifts, team permissions, and inherited catalogs.
IngestionIssue MQTT or REST API keys and store one-time secrets safely.
ReferenceSyntax, whitelisted operators, functions, and worked process examples.
DiagnosticsDiagnose Field Agent, MQTT, API key, and tag-quality gaps step by step.
Organized around real operational tasks across data ingestion, modeling, monitoring, and analytics.
Platform concepts, workspace navigation, Home, Favorites, and demo plant tour.
2 guide(s)Companies, plants, shifts, process areas, production units, machines, digital sets, and formulas.
15 guide(s)Field Agent, MQTT, API Collectors, historical imports, manual values, and Data Collections.
4 guide(s)Live Values, Live & Historical Trends, Dashboards, AI Dashboard Creation, and Process Mimics.
1 guide(s)Time-series analytics, anomaly detection, driver analysis, worksheets, and investigations.
1 guide(s)Asset documents and natural-language operational analysis with Ask Cogni.
1 guide(s)Alarm rules, real-time monitoring, alarm journal, and downtime capture & analytics.
1 guide(s)Company roles, plant user access, permission inheritance, and external shares.
2 guide(s)Telemetry Ingestion API, Data Collections Read API, authentication, and payload specs.
3 guide(s)Symptom-driven checks for missing telemetry, empty trends, and permission issues.
1 guide(s)